The low cost will make it more attractive to small businesses, while the intuitive POS interface means people will not need a computer science degree to make it work for them. ShopKeep POS system is a solid, reliable and easy to use point of sale platform. If you have a basic question, a comprehensive FAQ section will probably have an answer. They are continually monitoring the platform and engaging with their user base to see what problems need fixing. The service has also built its reputation on having outstanding customer service which responds promptly to customer concerns and feedback. They continue to populate the site with support articles and videos about everything to do with the POS including setting up the hardware, managing payments and integrating it for ecommerce. The website is also packed with education content and guides to help you understand how to use the system and answer any common questions you have. You can phone their customer service line to resolve questions or access online chat through the back end. ShopKeep customer support continues is available online and by phone 24 hours a day. Most importantly, though, it delivers on its fundamental task: to process payments securely and efficiently. It provides working capital, helps overcome cash flow shortages and makes it possible to make investments such as purchasing equipment or inventory. Launched in 2017 this allows store owners to request a cash advance without the need for monthly repayments.Ī set percentage of proceeds will go towards paying off the advance. Eligible customers can also request a cash advance using ShopKeep Capital. More advanced features offer the likes of social media management, customer loyalty programs and priority phone support and ecommerce. If you upgrade to the ‘Essentials’ package, you benefit from features such as an ecommerce store, the ability to send invoices, send gift cards and set restrictions for selling things such as alcohol. However, even at its most basic, you get all the standard features you’ll need including unlimited transactions, a mobile app, free card reader, sales reports, employee management and inventory management. ShopKeep has three versions of its software depending on the plan you choose. Lightspeed inventory management (Image Credit: Lightspeed) (Image credit: ShopKeep POS) Its main selling point is the ability to provide all the features you need within an affordable POS package.Ĭheck out the Lightspeed POS website, who now own ShopKeep, to find the right POS system for your business today. Alternatively, competitor products include QuickBooks POS, AirPOS, Shopify, EposNow and Square POS. Today ShopKeep is used by over 20,000 businesses in the US and Canada. This means that even if there is an outage it can continue to function offering all the features and storing all the data to be uploaded when connection is restored. The app runs locally on devices such as iPads, connecting to the cloud when it has an internet connection. ShopKeep POS offers a hybrid set up incorporating local installation or the cloud. We've written all about how to choose the right POS system for your business, and 9 inspiring ideas on how to use POS system customer data to help you get the most from your point of sale solution.Įven so, it retains the elements which made it a favourite among many SMBs, including ease of use and affordability with packages starting at less than $50 per month. Wondering what the best POS systems for restaurants, small businesses, and retail are?
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